Terms & Conditions

1. Introduction

Welcome to Burrfy, a platform designed to make ordering food more convenient. By using our services, you agree to be bound by these Terms and Conditions, our Privacy Policy, and any other policies referenced herein. If you do not agree to these terms, please refrain from using our services.

2. Definitions

  • "App": Refers to the Burrfy mobile application, including its website and any related services provided.
  • "User": Any person who downloads, installs, or uses the app, or visits our website.
  • "Service": The food ordering and any related services provided by the app.

3. Eligibility

To use the services, you must be at least 18 years old, or the legal age in the Nagpur jurisdiction, to form a binding contract. If you are under the required age, you must have the consent of a parent or legal guardian to use the app.

4. User Registration

You may be required to register for an account to use some of our services. By doing so, you agree to:

  • Provide accurate, up-to-date, and complete information.
  • Keep your account information confidential and secure.
  • Notify us immediately if you suspect any unauthorized use of your account.

5. Orders and Payment

  • Users can browse and order food through the app. Prices, menu items, and availability are subject to change at any time without prior notice.
  • All payments for orders placed through the app are processed through secure payment gateways. You agree to provide accurate payment details.
  • Burrfy may charge taxes or service charges as applicable.

6. User Responsibilities

  • You agree not to use the app for any unlawful purpose, including but not limited to fraud, harassment, or intellectual property infringement.
  • You agree not to disrupt or interfere with the app’s functionality, servers, or networks.
  • You will ensure that all information provided (e.g., dietary preferences, delivery instructions) is accurate and true.

7. Prohibited Activities

  • Using the app to order food for illegal activities.
  • Attempting to reverse-engineer, decompile, or exploit the app’s code.
  • Spamming or creating multiple accounts to abuse any promotional offers.

8. Termination of Service

  • Burrfy reserves the right to suspend or terminate user accounts at its discretion, especially in cases of violations of these terms.
  • Users can delete their accounts at any time by contacting customer support or following the process outlined in the app’s settings.

9. Privacy and Data Protection

We respect your privacy. Your use of the app is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.

10. Intellectual Property

  • All intellectual property rights, including trademarks, logos, and content on the app, are owned by Burrfy or its partners.
  • Users may not copy, reproduce, or distribute any content from the app without permission.

11. Disclaimers and Limitation of Liability

  • Burrfy does not guarantee that the app will be error-free or uninterrupted at all times.
  • We are not responsible for any third-party products, services, or external links on the app.
  • To the maximum extent permitted by law, Burrfy disclaims all liability for any damages arising from your use of the app or services.

12. Indemnification

You agree to indemnify and hold harmless Burrfy, its affiliates, and its employees from any claims, losses, damages, liabilities, and costs arising from your use of the app or violation of these terms.

13. Governing Law

These Terms and Conditions will be governed by and construed in accordance with the laws of Nagpur jurisdiction, without regard to its conflict of law principles.

15. Dispute Resolution

In the event of a dispute, you agree to attempt resolution through informal means. If this is unsuccessful, you agree to submit to the jurisdiction of the courts located in the Nagpur jurisdiction.

16. Modifications to Terms

Burrfy reserves the right to change or modify these Terms and Conditions at any time. All changes will be posted on this page with an updated date. It is your responsibility to review these terms periodically.

17. Contact Us

If you have any questions regarding these Terms and Conditions, please get in touch with us at:

  • Email: support@burrfy.com
  • Phone: 8855012291
  • Address: 122, HB Estate, Near Sonegaon Lake, Sonegaon, Nagpur